Frequently Asked Questions
Find answers about Vela Ather showrooms, scooter models, test rides, charging options, home charger installation, and services across Chennai.
Vela Ather is an authorized Ather Electric Scooter showroom and service partner. We offer scooter sales, test rides, service, spare parts, finance support, and customer assistance.
We have Ather Experience Centers in Trichy, Guindy, Tambaram, and Dindigul, and Service Centers in Tiruchirappalli, Guindy, Pallavaram, and Dindigul.
You can visit our showroom or contact us by phone or website to schedule a test ride at your nearest location.
We offer Ather Rizta, Ather Apex, Ather 450X, and Ather 450S.
You can book online or directly at our Experience Center with a small booking amount. Our team will guide you through the process.
Yes, we offer loan and EMI facilities through multiple finance partners with easy documentation.
A complete charge usually takes 4 to 5 hours at home. Fast charging is available at Ather Grid locations.
Ather scooters come with a long-lasting lithium-ion battery and warranty coverage. Warranty details vary by model.
Ather scooters require very low maintenance. Typically, servicing is recommended every 5,000 km or 6 months.
Yes, we only use genuine Ather spare parts and offer official accessories for customization.
Ather scooters include features like a touchscreen dashboard, navigation, Bluetooth, riding modes, and mobile app connectivity.
Yes! You can visit any of our Ather Experience Centers and book a free test ride to try the scooter and understand its features before making a decision.
Yes! A home charging unit is provided, and it can be easily installed at your parking area.
Yes, we provide service assistance and support in case of breakdowns. You can contact our service center, and our team will guide or arrange help if needed.
We are an experienced, trusted Ather partner with multiple branches, expert technicians, excellent service, finance support, and a customer-first approach.